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E-skills for Libraries and Learning Services E-skills |
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Microsoft Lync
What is MS Lync?
Features
- Integrated chat, voice call and video call for two or more participants.
- Sharing desktops.
- Integrated with University Outlook contacts, so you can contact any University staff.
- Available for mobile devices.
Disadvantages
- Not usable outside the University of Auckland.
- Non-intuitive interface.
Possible Library applications
- Attend meetings without leaving your office.
- Troubleshooting ("Can you show me your screen?").
- Consultations.
- Talking to others in the office without disturbing others.
How to access
Log a call with IT Services Desk to have Library Systems install MS Lync on your computer.
MS Lync basics - video
Introducing the most commonly used features of MS Lync: contacts, messaging, conversations and screen sharing.
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Download the mp4 file [8.0 MB] |
into Audio / video 
Show play log
Show play log
MS Lync instructions and guides
Click on the images below to see some of the features of MS Lync.
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MS Lync start and contacts |
Making a call |
MS Lync video call |
Sharing a programme |
Control other PC |
Step-by-step guides
Basic tasks in Lync 2013: Step-by-step instructions for adding contacts, answering and making calls and sharing your Desktop.
Lync 2013 training courses, videos and tutorials: 3-4 minute videos demonstrating the use of the most common Lync features.
Getting started with MS Lync 2013: A step-by-step guide and best practice guidelines for MS Lync meetings (PDF)
