|
E-skills for Libraries and Learning Services E-skills |
|
|
|
Password Module
Overview
- The University provides every student with a username and password, which can be reset or changed at any time.
- Passwords must be kept confidential and must not be shared with anyone else. This includes friends and family.
- The new password can be from 8 to 50 characters long. It can be a combination of lower case, upper case, numbers or punctuations marks.
Change a password
If a student wants to change an already existing password then,
1. Direct them to the university homepage (www.auckland.ac.nz) > Students > Change my password
 |
2. Under the heading "Change your existing password" click on the link
|
|
Reset a password
If a student has forgotten their password or they require a new password then,
1. Direct them to the university homepage (www.auckland.ac.nz) > Students > Change my password
|
|
2. Under the heading "Reset your password" click on the link
|
|
Help
If a student is unable to change or reset the password online then ask them to,
1) Go to the Student Information Centre (Level 1, Clocktower);
2) Call 0800 61 62 63;
3) If they have an ID Card then the password can be reset at one of the IC Helpdesks.
If a staff member is unable to change or reset the password online then ask them to,
1) Contact Staff Service Center on (09) 923 6000
Summary
|
|
