Political Marketing POLITICS 345
Crisis and issues management
Benoit, W. L. & Henson, J. R. (2009) ‘President Bush's Image Repair Discourse on Hurricane Katrina'. Public Relations Review, vol. 35, pp. 40-46.
Boin, A., P. T. Hart, A McConnell and T Preston (2010). "Leadership Style, Crisis Response and Blame Management: the case of Hurricane Katrina." Public Administration 88(3): 706-723.
Boin, Arjen (ed.) (2005). The Politics of Crisis Management: Public Leadership Under Pressure. Cambridge: Cambridge University Press.
Boin, Arjen and Paul 't Hart (2003). ‘Public leadership in times of crisis: mission impossible?.’ Public Administration Review. 63(5): 544–53.
Boin, Arjen, Allan McConnell and Paul't Hart (2010) ‘Crisis Leadership' Chapter 27 in ‘Democratic Political Leadership Chapter 13 in Political and civic leadership: a reference handbook edited by R A Couto. Thousand Oaks, CA, Sage pp 229 onwards
Coombs, W. Timothy (2011). ‘Political public relations and crisis communication’. In Jesper Strömbäck and Spiro Kiousis (eds) Political Public Relations: Principles and Applications. New York: Routledge, 213–34.
Foley, Michael (2009). ‘Gordon Brown and the role of compounded crisis in the pathology of leadership decline’. British Politics, 4(4): 498–513.
Garrett, Sam (2009). Campaign Crises: Detours on the Road to Congress. Boulder, CO: Lynne Rienner.
Garrett, R. Sam (2014). ‘Crisis-management, marketing, and money in US campaigns’. In Jennifer Lees-Marshment, Brian Conley and Kenneth Cosgrove (eds) Political Marketing in the US. New York: Routledge.
Goerres, Achim, and Stefanie Walter. (2016). "The Political Consequences of National Crisis Management: Micro-Level Evidence from German Voters during the 2008/09 Global Economic Crisis." German Politics no. 25 (1):131-153.
König, Pascal. (2015). "Unpopular Policies and the Imperative of Justification: Putting the Monti Government’s Reform Communication in a Comparative Perspective." Journal of Comparative Policy Analysis: Research and Practice.
Martinko, M. J., Breaux, D. M., Martinex, A. D., Summers, J. & Harvey, P. (2009) ‘Hurricane Katrina and Attributions of Responsibility'. Organizational Dynamics, vol. 38, pp. 52-63.
McConnell, A. & Stark, A. (2002) ‘Foot-and-Mouth 2001: The Politics of Crisis Management' Parliamentary Affairs, vol. 55, pp. 664-681.
McGuire, David M, James E. A. Cunningham , Kae Reynolds & Gerri Matthews-Smith (2020) Beating the virus: an examination of the crisis communication approach taken by New Zealand Prime Minister Jacinda Ardern during the Covid-19 pandemic, Human Resource Development International, 23:4, 361-379, DOI: 10.1080/13678868.2020.1779543
Smith, G. (2005) Politically Significant Events and Their Effect on the Image of Political Parties. Journal of Political Marketing, 4, 91-114.
Stephenson, Paul. (2013). "Solidarity as Political Strategy." Public Management Review no. 15 (3):402-415.
The Canadian Journal of Communication 2020 Special issue Connecting Crisis Communication Theory and Canadian Communication Research, at https://www.cjc-online.ca/index.php/journal.
- Connecting Crisis Communication Theory and Canadian Communication Research Duncan Koerber
- Crisis, Communication, and Canadian Analysis and Evaluation of Risk Preparedness and Crisis Communication Efforts of Hospitals in Ontario - Sebastian Dobosz
- Tweeting Tsunami: Influence and Early Warning in British Columbia - Amanda Oldring, Antonina Milekhina, Alexander Brand
- The Anatomy of a National Crisis: The Canadian Federal Government’s Response to the 2015 Kurdi Refugee Case - Sara Siddiqi, Duncan Koerber
- Assessing Crisis Communication Teamwork Performance During a Terrorist Attack: A Pragma-Dialectic Analysis - Serge Banyongen
NZ PM John Key and handling earthquake
Campaign crisis management
Looking at Howard Dean campaign gaffe- C-Span 3:19 http://www.c-span.org/video/?c4507222/campaign-crisis-management
Gordon Brown "Bigotgate" issue in the UK 2010 campaign
Fictional movie US President discussing a potential disaster
A clip showing discussion of how to handle a potential PR disaster for the US president
UK David Cameron advisor
Winnett, Robert (2012) ‘I am surprised every day, says David Cameron's “crisis manager'” The Telegraph http://www.telegraph.co.uk/news/politics/david-cameron/9624653/I-am-surprised-every-day-says-David-Camerons-crisis-manager.html - video interview and article discusses the interview with Cameron’s deputy chief of staff, Oliver Dowden, where he claims he spends most of his time on “day-today crisis management” and that he is “surprised on a day-to-day basis” by the news agenda.
http://www.politicalinsightmagazine.com/?p=918 Crisis Management in Political Insight by Peter Riddell
http://www.civildefence.govt.nz/memwebsite.nsf/wpg_url/about-the-ministry-what-we-do-national-crisis-management-centre?opendocument a NZ Government website that looks at crisis management
http://www.emc.com/collateral/industry-overview/crisis-management.pdf - A useful overview for crisis management in governments